alloy wheel repair machine manufacturer

What you’ll do

• Installing and commissioning, servicing, and repairing CNC plasma, oxyfuel, and laser cutting machines and filters
• Providing high-quality machine training to customers
• Rigorous fault finding, using first principles, hereby avoiding repeat visits
• You’re actively driving knowledge sharing to improve the overall Esprit service team
• You’re responsible for selling spare parts during machine services and you’ll need to be able to explain why a certain spare part is needed
• Recommending and promoting service contracts; ability to explain to a customer what the benefits are, and communicating back to the office about the outcome of the conversations
• Delivering against key support performance metrics such as quality and customer satisfaction
• Support the all the world organisation with installations and breakdowns if required
• Report to Service Manager